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The Central Intake Unit provides a gateway into the department for all probationers and specified family court cases.

Central Intake allows probation cases to be processed within a very short time following their court appearance. The unit provides in-processing services for all criminal court and some family court cases, for the in-processing of all presentence report requests and all additional reports for which the department is responsible via the department's management information system and the New York Statewide Police Information Network.

Additionally, intake is the repository for all pending cases and ensures dispositions on all known cases are properly recorded and appropriately processed. Furthermore, central intake is responsible for the collection of DNA for all applicable cases.